SMS, email and automation: which channel fits your case

Here our team runs the strategy for you. If you just want the tool to run it on your own, the path is SendnIA.

✉️Personalized email marketing
📱SMS read within minutes, with no app required
🤖Automation that works 24/7

Why invest in marketing automation?

Most companies capture leads but do nothing with them. The lead fills out a form, receives a single generic email and never hears from the company again. The result? Wasted leads and an empty pipeline. Marketing automation solves this by creating intelligent flows that nurture, qualify and move leads to the point of purchase.

At SuaEmpresa.Net, we set up the entire automation machine: platform setup, domain authentication (SPF, DKIM, DMARC), list segmentation, funnel-stage flows, responsive email templates and CRM integration. Everything runs on autopilot — leads receive the right message, at the right time, through the right channel.

Each channel has its moment. SMS tends to be read soon after arrival and needs neither an installed app nor internet, which suits confirmations, reminders and deadlines. Email carries longer content and the relationship over time. Automation decides which to use at each stage.

Typical automation flows

Ready-to-use automations for each stage of the customer lifecycle.

👋

Welcome

Automatic sequence for new leads: introduction, value content and first CTA. Configurable by segment and capture source.

📚

Segment nurturing

Personalized flows with educational content that takes leads from consideration to decision. Each segment receives content relevant to their profile.

🛒

Abandoned cart

Abandoned-cart reminder with an incentive and a sense of urgency. Returns vary by sector, ticket size and send timing — we measure yours before setting a target.

🔄

Inactive reactivation

Campaigns for inactive leads with special offers, relevant content or satisfaction surveys. Re-engage contacts before they go cold.

Post-sale and retention

Thank you, onboarding, cross-sell, upsell and automated NPS surveys. Increase the LTV of your existing customers.

What we deliver

Complete setup of your marketing automation machine.

⚙️

Platform setup

Domain configuration, authentication (SPF, DKIM, DMARC), lists, tags, custom fields and CRM and site integrations.

🎨

Responsive templates and design

Emails with your brand's visual identity, tested on Gmail, Outlook, Apple Mail and all email clients.

🎯

Smart segmentation

Dynamic lists by behavior, profile, lead scoring and funnel stage. Each lead receives content relevant to their moment.

📊

Metrics and optimization

Open rate, clicks, conversion, bounces and deliverability continuously monitored with A/B tests on subject, content and timing.

Tools we integrate

RD StationHubSpotMailchimp ActiveCampaignSendGridTwilio SMS ZenviaWhatsApp APIGoogle Analytics CRM / ERP

Frequently asked questions about marketing automation

What tool do you recommend?

It depends on the stack, volume and budget. RD Station and HubSpot for complete B2B. ActiveCampaign for advanced automation. Mailchimp for smaller operations. We integrate whichever you already use.

Are the flows LGPD/GDPR compliant?

Yes. We work with recorded opt-in, one-click unsubscribe, a privacy policy and permission management — the requirements data protection law places on email and SMS communication. Full compliance also depends on how your company collects and handles data outside the platform.

Can I use my current contact list?

Yes, as long as it was collected with consent. We clean, verify invalid emails and segment before starting sends.

How to ensure it doesn't go to spam?

We configure SPF, DKIM and DMARC, do domain warm-up, clean the list and monitor bounces and complaints. Deliverability is a priority.

What's the difference between email marketing and automation?

Email marketing is one-time campaigns (newsletters, promotions). Automation is flows that run by themselves: welcome, nurturing, abandoned cart. The ideal is to combine both.

Does SMS work for B2B?

We use SMS for what is urgent and short: confirmations, event reminders, deadline notices and proposal alerts. Since it tends to be read soon after arrival and needs no app, it works well when the message cannot wait for an inbox.

Do you create the email copy?

Yes. We write persuasive copy, optimized CTAs and tested subject lines to maximize opens and conversions. Content is aligned with your brand and approved before sending.

How long does it take to set up the flows?

The initial setup (platform + 3-5 flows) takes 2-4 weeks. After that, we add new flows and campaigns monthly as the strategy evolves.

Turn leads into customers on autopilot

Set up your automation flows and start converting more with less manual effort.